The hidden talent of a global citizen: Cultural intelligence
Over 10 years as a global citizen you start to learn some tips and tricks on how to deal with many different type of people. However, lately I have been pondering the many built up interactions I’ve had world and how they shaped my cultural intelligence. Is there really more value globetrotting as a citizen of the world? Apparently so.
You enable experiences to shape your behaviours which contribute to our cultural intelligence and this makes a difference between how you can handle business to succeeding in business.
For example, take meeting someone from China or Italy is completely different. From the handshake to the facial expressions or even how much you use your hands to talk. In China you would normally watch how much you crack a smile as you should be more discrete about your emotions, whilst Italy is the complete opposite. Expression is valued since it demonstrates emotions and Italians respond best to that. Or where you should have a business meeting counts, such as in the karaoke bar in China rather than in a restaurant in Italy.
These are just a handful of the subtle shifts in behaviour that can contribute to what is known as your “cultural intelligence”, or CQ – and there is growing evidence that suggests they worth learning.
So what is Cultural Intelligence (CQ)?
CQ is the ability to relate to culturally diverse situations, as well as work effectively in them. Individuals with high levels of CQ are better able to accomplish goals in a respectful and effective way no matter what the cultural context.
So we should see one of the main contributors to your success is not necessarily your IQ and not necessarily your expertise, but your CQ.
Cultural Intelligence as now an asset which we can continuously improve and develop over the duration of our lives. It just takes a bit more effort to acquire since we can only strengthen this over time through our experiences with different cultures in the office and also travelling the world.
How CQ comes out in your leadership style
Speaking from experience the main ways CQ adds value to developing your leadership style is knowing how to collaborate and develop trust. Big problems, especially climate challenges, need more than one homogenous group to solve them. Anytime you bring in a diverse group the trust factor is the next important piece to fostering good connection and flow. The more you can put yourself into different ‘shoes’ the better – from customers, to stakeholders, team members, and partners – I see us all having a duty to serve a heterogeneous group.
I can’t agree with Julia Middleton more when she says, “It is up to leaders to make themselves worthy of trust: to make good decisions, to behave consistently and appropriately, and to build up a record of doing so over time.” As I always say.. be the change you want to see. However, it is certainly harder to establish trustworthiness with people with different cultural backgrounds whose ground rules for trust could be very different.
Yep, back to developing real CQ to get you through these challenges and rise above to develop a huge asset to your leadership style.
So onto encouraging you all to be more conscious of your cultural intelligence and see it more as a skill which you will be able to curate over time.
https://about.futurelearn.com/blog/6-reasons-why-modern-leaders-need-cultural-intelligence
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The hidden talent of a global citizen: Cultural intelligence
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