Is it really about understanding evolution?
Well what does it mean to be a customer experience enthusiast? I was challenged recently to think a bit deeper about the reason why I am interested in people and what motivates them, which could also be potentially the reason I have moved across the world, have a Norwegian husband, and work across cultures – currently for a Chinese company helping a Scandinavian brand.
Yes – our desires and fears are all born out of our origin. Then those that influence our surroundings are the same influencers that can limit our beliefs. But to let you in on something fairly evident – motivations, desires, fears are pretty much all the same across the world no matter where you come from.
And perhaps – the question anyone working the world to study people should answer is why is this interesting to them? Why is it my purpose to understand people? No matter how you look at it, people who are interested in people (customers) have a similar make-up. They really like to peel back the layers of what makes us all the way we are as we still continue to evolve. There are many outside influencers in different parts of the world that change our behaviour.
On that note, evolution is a customer experience enthusiast’s start to creating something extraordinary. Study it, question it, and understand outside influences/trends then it will give you the power to fix and make people and the world even better. That’s the most exciting challenge!
The most evident thing that
The Archive
- 2020August
- 40 most relevant life learnings
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- Yes, yes, yes.
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- 2014June
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Is it really about understanding evolution?
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